Privacy Policy - WISE ACCORD

1. Who we are

This website is operated by WISE ACCORD - LDA (NIPC 518333108), Rua Horácio Marçal 269, 5.5 A, 4200-003 Porto, Portugal ("we", "us"). We are the data controller for personal data processed through this website. Contact: info@wise-accord.com.

2. What we collect

This website does not use cookies, analytics, advertising or tracking technologies, and does not require an account.

Messages you send us. When you use the contact form or email us, we receive your name, email address, subject and message. Form messages are delivered to our mailbox by email and are not stored on the website.
Technical logs. The site is served by Cloudflare, Inc., which processes IP addresses and request metadata to deliver the site and protect it against abuse.

3. Why and on what legal basis

We use your messages to reply and, where relevant, to take steps before entering into a contract (Article 6(1)(b) GDPR) or on the basis of our legitimate interest in answering enquiries (Article 6(1)(f) GDPR). Technical logs are processed on the basis of our legitimate interest in operating a secure website.

4. Retention

We keep correspondence for as long as needed to handle your request and any resulting relationship, and as required by Portuguese accounting and tax law where applicable. We do not sell or share your data for marketing.

5. Processors and transfers

We use Cloudflare (hosting and delivery) and our email provider. Where data is transferred outside the European Economic Area, it is protected by appropriate safeguards such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.

6. Your rights

Under the GDPR you may request access to, rectification or erasure of your personal data, restriction of or objection to processing, and data portability. Write to info@wise-accord.com. You may also lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (cnpd.pt).

7. Our products

Our products and apps (such as Atrium, Aticus and Copperlight) may publish their own privacy policies, which apply to data processed by those products.

8. Changes

We may update this policy. The date at the top shows when it last changed.

Company details

Legal name: WISE ACCORD - LDA
NIPC (tax ID): 518333108
Registered address: Rua Horácio Marçal 269, 5.5 A, 4200-003 Porto, Portugal
Email: info@wise-accord.com